PRIVACY POLICY 

Last Updated: July 2026 

This Privacy Policy describes how 4WD Interiors ("we", "us", or "our") collects, uses, stores, discloses, and safeguards your personal information. We operate an online webstore alongside physical warehouse, distribution, and installation facilities in Queensland and Victoria. We service both Business-to-Consumer (B2C) retail buyers and Business-to-Business (B2B) wholesale partners. 

We are committed to handling all personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

1. Types of Information We Collect 

We collect information that is reasonably necessary to supply premium 4WD interior accessories, process online transactions, manage corporate accounts, and execute safe in-store installations. 

A. Business-to-Consumer (B2C) Data 

B. Business-to-Business (B2B) Data 

C. In-Store and Physical Facility Data (QLD & VIC Nodes) 

2. How We Collect Personal Information 

We gather data through distinct interaction channels: 

3. Purpose of Collection, Use, and Disclosure 

We use and disclose collected information strictly for primary business activities, including: 

4. Integration with Third-Party Platforms and Systems 

To ensure efficient digital sales and backend management, our operational pipeline relies on external core software ecosystems: 

A. Online Retail Framework (Shopify) 

Our virtual webstore infrastructure is hosted using Shopify. When purchasing items via our online store, your commercial or personal data is processed through Shopify's secure networks. All credit or debit transactions are handled through secure, PCI-DSS compliant third-party processors (such as Shopify Payments / Stripe). 4WD Interiors does not record or maintain your raw financial credit card details. 

B. Commercial Wholesale Invoicing (Xero & Future Bespoke Portal) 

We manage commercial trade accounts and credit lines through Xero. Corporate variables—including registered names, ABN status, and commercial billing tracks—securely synchronize between Shopify and Xero for accounting integrity. 

C. Digital Application and Quote Collection (Microsoft Forms) 

We utilize Microsoft Forms to host and capture digital intake applications. Wholesale applicants submit trade references, corporate governance data, and business credit requests directly through our secure B2B forms. Retail customers use these forms to submit custom vehicle configurations to obtain accurate quotes for our Queensland and Victoria installation bays. Information captured via Microsoft Forms is securely processed and manually or digitally transferred into our core database, Shopify platform, or Xero accounting framework to compile quotes and establish trade files. 

D. Heavy Freight and Distribution Channels 

Because many structural modifications (such as storage drawer setups or custom roof panels) exceed standard shipping limits, your delivery specifications (name, contact numbers, and commercial/depot coordinates) are shared with logistics networks and commercial freight services. 

5. Cross-Border Data Flows (APP 8) 

To maintain our global webstore, cloud intake, and cloud accounting frameworks, technical data may be processed on secure systems outside Australia: 

We execute all reasonable reviews to ensure our structural tech providers secure your information in compliance with the Australian Privacy Principles (APPs). 

6. Information Security and Storage 

We protect your data from theft, modification, and disclosure using multi-layered physical and digital security controls: 

We purge, scrub, or completely anonymise data assets when they are no longer required for legal auditing or operational purposes. 

7. Access, Correction, and Data Rights 

Under the APPs, you have the right to request access to the personal data we hold about you and to ask for corrections if that data is inaccurate, out of date, or incomplete. [1] 

If you would like to exercise these rights, please contact our team via the channels listed below. We will handle your request promptly, though we may require identity validation before granting access or making modifications. 

8. Contact Information and Complaints Resolution 

If you have any questions regarding this policy, want to update your communication tracks, or wish to file an internal complaint regarding a suspected privacy breach, please contact us directly: 

We review all privacy concerns immediately. If you are not satisfied with our internal resolution, you can escalate your complaint directly to the Office of the Australian Information Commissioner (OAIC).